Meet the world’s #1 CRM for industries.

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Meet the world’s #1 CRM for industries.

Connect with your customers in a whole new way.

For 16 years, Salesforce has been dedicated to reimagining the way companies connect with customers. Our industry-specific offerings are powered by the Customer Success Platform to drive deeper engagement so that you can focus on building 1-to-1 relationships and reaching the future faster.

Financial Services

From Main Street banking to Wall Street investing, the financial services industry is being disrupted by digital, social, and mobile innovation. Salesforce helps companies switch from defense to offense with ever-more personal customer interactions.

Financial Services
Financial Services

Financial Services Cloud

Supercharge advisor productivity by staying connected with clients via smart alerts and proactive actions. So you can build deeper relationships, and grow your book of business faster.

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Banking

Create a single customer view across products and business lines. Now employees can collaborate in real time; deliver connected relevant responses; convert more leads; and create customers for life.

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Insurance

Connect policyholder info across multiple channels and lines of business, while delivering a single customer experience for case management, sales, claims, and service.

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Healthcare & Life Sciences

We are in the age of the patient. New reimbursement as well as connectivity and consumer expectations are disrupting health systems. Turn this shift into an opportunity with patient-centric engagement powered by social, mobile, and cloud technology.

Healthcare

Health Cloud

Create patient relationships, not records. Stay connected anywhere, with a complete view of the patient and collaborate across the entire care network in real time. Empower patients to actively manage every aspect of health, delivering higher patient satisfaction.

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Life Sciences

Take advantage of the shift in the commercial model by delivering exceptional provider engagement on all channels. Become more patient-centric with 1-to-1, proactive services. And transform clinical trial processes with real-time collaboration.

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Healthcare

Retail

Shoppers demand a seamless customer experience. Stores are being reimagined as showrooms, fulfillment centers, and experience hubs. New entrants are innovating around every step of the shopper journey. Retailers of all sizes must disrupt or be disrupted.

Retail
Retail

Connected Stores

Reimagine the store experience with supercharged associates using mobile and collaboration tools to personalize in-store experiences like never before. Take advantage of mobile clienteling by empowering everyone from the associate, to customer service to management with a single view of the customer.

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Connected Shoppers

Blend the physical and digital with a consistent journey across devices, channels, and touchpoints. Drive loyalty by personalizing every shopper’s journey at scale and delivering 1-to-1 service where and when shoppers need it.

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Communications & Media

Customers expect more, and are trusting their providers less. Regain their confidence with a customer experience that wows by delivering 1-to-1 engagement at scale.

Communications

Communications

Best-in-class engagement and service is the way to win and retain customers. Salesforce gives communications employees fast access to complete customer information to deliver meaningful experiences across sales, service and marketing.

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Media

Respond to over-the-top disruption with 1-to-1 consumer engagement. Easily monetize relationships with a simplified subscription experience and a supercharged ad sales journey. And innovate around engagement faster than ever.

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Communications

Manufacturing & Consumer Goods

People, products, markets, and channels are more connected than ever. Salesforce helps you gain a competitive advantage in these hyperconnected markets with real-time engagement across your entire enterprise ecosystem. Connect devices, sell faster, service effectively and outpace the competition.

Manufacturing
Manufacturing

Manufacturing

Set yourself apart by making each interaction for inquire-to-order and field service operations a personalized experience. Enable 24/7 customer-centered collaboration across the ecosystem. And unleash the next wave of service innovation using the power of connected product data.

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Consumer Goods

Build deeper retailer relationships and maximize revenue with data-driven collaboration for account management. Then create a 1-to-1 dialogue with consumers to develop more effective products and retail execution.

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Automotive

Create a personal experience from prospective buyer to proud owner and eventual reseller. Engage customers in real time from any device, then seamlessly capture and manage the relationship across every channel.

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Government

The rise of the connected customer has reset expectations for interaction with government. Support the needs of today’s connected citizens by improving engagement, building trust, and driving lightning-fast innovation.

Government

City

Tech trends are transforming cities. This is an opportunity to better connect people to government, building a new foundation for your mission.

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State

States are facing a new paradigm as technology, tenacity, and determination drive innovation — innovation that redefines what it means to grow.

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Government
Government
Government

Federal

Enterprises are modernizing operations, turning technology transitions into financial success. Leverage best-practices developed through trial and error with corporations to deliver mission success.

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Defense

Untangle LPTA challenges, outperform the competition, and realize greater potential with productivity tools to navigate the dichotomous contracting environment for aerospace and the DOD.

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Your industry has unique challenges.
We’ll turn them into opportunities.

Contact us to talk about the latest Salesforce products and solutions, and let us help you set up a strategy to start connecting with customers like never before.

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