Tailor each patient’s experience to their needs and preferences, based on health conditions, demographics, and profile. Customize communications, sending the right personal message to the right device at the right time.
Respond across channels any time
Make it easy for patients, members, providers, and caregivers to communicate across channels including websites, Facebook and mobile health apps.
Connect everything to everything
Salesforce connects conversations, care providers, clinical, and administrative systems such as EMRs, and even external devices like glucose monitors. Everybody sees the same view, from service and care management teams to providers and patients.
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