Cover more lives with cloud computing

Top health plans like Kaiser Permanente and Delta Dental are growing their businesses—even in these difficult times. Their secret? Cloud computing. Salesforce CRM and Force.com help health plans become the carrier of choice for agents and customers while reducing costs.

Grow new business and renewals

If health plans have one constant in healthcare’s changing landscape, it’s the need to drive new business and renewals. Salesforce CRM gives you a single, unified platform to more effectively manage your distribution channels and your relationships with agents and brokers.

Promote loyalty

Great service is the key to retention, which is why top health plans are using the salesforce.com Service Cloud to manage their customer service, provider relations, and member services. Access to complete customer information ensures more “one and done” service calls. Powerful self-service solutions like Force.com sites and portals improve loyalty while lowering costs. 

Build your own apps

To compete in today’s environment, health plans need to deliver functionality fast and at massive scale. Traditional software can’t keep up. Force.com, on the other hand, helps health plans build apps 5 times faster and at 1/2 the cost of traditional platforms. Whether it is managing the quote-to-card process, delivering a public provider lookup site, or rationalizing backend systems, Force.com helps you keep up with the changing times.