Manufacturers of all sizes are succeeding in the cloud with salesforce.com’s customer relationship management (CRM) applications and the Force.com platform.
Industrial manufacturers such as KONE, and consumer packaged goods companies such as Dr. Pepper Snapple Group have all turned to salesforce.com to improve sales processes and pipeline visibility, deliver world-class service, and manage partner relationships globally—with no software to install or hardware to maintain.
Manufacturers are taking a fresh look at how their businesses should run, and are moving mission-critical processes into the cloud. More than ever they are seeking cost-effective strategies, customizable applications, and integration with ERP and other systems. Salesforce and its partner ecosystem address these needs through a broad array of cloud-based solutions, using the Force.com platform, that go beyond traditional customer relationship management, such as:
Whatever manufacturers need, salesforce.com provides real-time enterprise collaboration, information sharing across any device—from desktop to smart phone—and the agility through real-time views across their businesses to win in this new economic environment.