Deliver better outcomes with the cloud

See how the Chicago Housing Authority, the Family Service Agency of San Francisco, and the New York City Department of Health are using the cloud to improve outcomes and provide the highest level of service. With Force.com, you can free caseworkers from the shackles of paper and siloed data. In the end, they’ll spend more time where it counts: with clients and constituents.

Access a single source of the truth

Encourage your team to work from the same set of facts. Give them access to case notes, profiles, referrals, and clients’ agency histories—all while maintaining the appropriate confidentiality.

Customize case tracking

Government agencies are using the Force.com platform to rapidly customize solutions. Items like quick-entry and single-screen intake functionality are a snap. So is the ability to dynamically assign and schedule case manager meetings. Case tracking is made easy with a real-time, single-screen view of all open and pending activities, cases, and tasks.

Streamline reporting

The applications are as simple to use as the Web, and reporting is no different. Role-based dashboards showing the key activities and metrics for each job function are easily customized. Full reporting capabilities for caseloads, client profiles, outcomes, and provided services will help you optimize your operations, and streamline reporting and documentation generation.