JP Sales Alignment勤務地:Tokyo, Japan |
業務範囲:
- Execute account data quality tasks relative to merging duplicate account records and appending account records.
- Identify opportunities to improve business processes that impact account data quality.
- Maintain account data quality process documentation.
- Understand and account for downstream business processes that may be impacted as a result of record merging.
- Communicate with other departments regarding business process impact of duplicate and merged accounts.
応募資格 /求める経験:
- Bachelors degree preferred.
- 3+ years experience with data quality, customer service, telemarketing, order management, collections and/or data entry experience.
- Familiarity with CRM, data management, data measurements, and/or statistical analysis is a plus.
- Demonstrated ability to drive process improvements, problem-solve, and produce results.
- Solid computer skills required (e.g. Excel, PowerPoint, Outlook).
- Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy.
- Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision
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