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| FEATURES INCLUDED
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Group
Edition |
Professional Edition |
Enterprise
Edition |
Unlimited
Edition |
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| Applications | Core Sales and Marketing |
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| Salesforce for Google Apps |
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| Analytics |
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| Call Center |
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| Innovation Management |
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| Advanced CRM |
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| Customer Portal |
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| Partners |
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| Content Management |
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| Workflow and Integration | Logic and Workflow |
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| Integration |
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| Mobile |
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| Customization | Custom Apps and AppExchange | 1 | 5 | 10 | Unlimited |
| User Interface Customization | 5 Custom Tabs | 10 Custom Tabs |
25 Customer Tabs Custom Page Layouts |
Unlimited Custom Tabs Custom Page Layouts |
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| Sharing Rules | Basic | Advanced | Advanced | ||
| Database Customization |
100 fields per object + 50 custom objects |
100 fields per object + 50 custom objects |
500 custom fields per object + 200 custom objects |
500 custom fields per object + 2,000 custom objects |
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| Administrative | Users | Up to 5 | Unlimited | Unlimited | Unlimited |
| Premier Support |
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| Sandbox | Apex Only |
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| Storage | 1 GB total |
20 MB / user or 1GB |
20 MB / user or 1GB | 120 MB / user or 1GB | |
| Pricing | From $99/user/year | $780/user/year | $1500/user/year | $3000/user/year | |
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Core Sales and Marketing
The world's favorite CRM application for running your core sales and marketing processes, including: |
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Salesforce for Google Apps
Web-based, collaborative applications for communicating and collaborating in Salesforce, including: Additional charges apply for Salesforce for Google Apps Premier which includes: unified billing and provisioning from salesforce.com, end-user support from salesforce.com, enhanced API access and additional third party applications. |
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Analytics
Real-time, comprehensive analytics for business users, including:
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Call Center
Powerful solution to empower your call center agents with a 360-degree view of your customers, including:
*Also available in Group Edition |
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Innovation Management
Salesforce Ideas solution for soliciting and managing ideas from online communities of customers, partners, and employees. |
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Advanced CRM
Additional functionality for companies with more advanced needs and CRM processes, including: Sales
Marketing Analytics
Data Management
*Also Available in Professional Edition **Available in Professional Edition for a Fee |
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Customer Portal
Self-service portal to publish and share information and applications with your customers. |
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PRM
Drive partner revenue and loyalty with Salesforce Partner Relationship Management (PRM) solutions for collaborating with your indirect channels.
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Content Management
On-demand content management solution that helps employees easily find the right document without the hassles of folders, servers, and digging through email. |
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Logic and Workflow
Workflow automation and approvals management that lets you easily customize Salesforce for your business, including: |
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Integration
Comprehensive set of Web services to help you connect Salesforce to any enterprise application or system, including:
Additional charges apply for Force.com Connector for SAP R/3 and Force.com Connector for Oracle. |
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Mobile
Access all your CRM data and Force.com applications from any of the world's most popular mobile devices. |
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Custom Apps and AppExchange
Build and run your own applications or packaged partner applications from the Force.com AppExchange. |
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User Interface Customization
Point-and-click UI customization and programmatic UI customization with Visualforce in all editions. |
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Database Customization
Create custom data fields and objects in Salesforce to manage the data that's most important to your company. |
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Users
Upper limit of the number of supported subscribers for each edition. |
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Sharing Rules
Basic Sharing
Advanced Sharing
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Premier Support
Maximize the value of Salesforce with fast responses to an unlimited number of inquiries across multiple customer support channels. |
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Sandbox
Force.com Sandbox includes configuration-only sandbox with 10 MB limit. Unlimited Edition includes 1 Full Sandbox, 1 Force.com Sandbox, and 5 Configuration-only Sandboxes. |
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Storage
Maximum storage limits for each edition. Additional storage sold separately. |
Group Edition supports less functionality than the 30-day trial. Customers
purchasing Group Edition from the trial will have all non-Group Edition functionality and data
permanently deleted. Customers may export their trial data at no charge at any time during the
trial.
Salesforce Group Edition: The small business growth machine
Salesforce Professional Edition: Full-powered CRM without complexity
Salesforce Enterprise Edition: Advanced CRM for even the most complex enterprises
Salesforce Unlimited Edition: Manage and share information across the enterprise