Research and Reports

Read the latest Salesforce research and data insights.
 
Research

State of the Connected Customer

14,300 consumers and business buyers reveal the trends shaping the future of customer engagement.
Report

8th Edition: State of Marketing

See marketing's top trends, according to 6,000+ marketers and 2 trillion+ communications worldwide.
Report

Forbes Insights Research: The Experience Equation

Forbes Insights uncovers how employee experience and customer experience accelerates growth.
 

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