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eBooks
 

Social Customer Service eBook
Learn how to use social media to deliver great customer service. Your customers are on social channels, your business should be too.

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Customer Success Stories
 

Activision
Activision delivers social engagement that unites the gaming community and takes customer support operations to the next level.

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Demo Videos
 

Service Cloud Demo
Service Cloud is a completely cloud-based solution for modern customer service.

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Datasheets
 

Service Cloud datasheet
Service Cloud provides the transformational service platform to help you leapfrog the competition and deliver the next generation of customer service in the cloud.

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Webinars
 

Uncover Your Hidden Knowledge Network to Drive Customer Engagement
Join the Service Cloud and customer Rosetta Stone to understand how Salesforce Knowledge can transform the way you deliver customer service.

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Reports
 

How to Establish a Social Strategy for CRM
The next generation of social strategy for CRM initiatives will require cooperation from the CIO, digital marketing and customer experience leaders.

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