Service Cloud datasheet
Find out which edition of Service Cloud is right for your business and learn more about how Service Cloud can help transform your customer service.

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How to build a successful Customer Engagement Center
Today’s empowered customers need to get the customer service they need —through their preferred channel— anytime, anywhere.

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Demo Videos

Service Cloud Demo
Service Cloud is a completely cloud-based solution for modern, multichannel customer service.

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Magic Quadrant for the CRM Customer Engagement Center
The 2014 Gartner Magic Quadrant Report positions in the leader’s quadrant for CRM Customer Engagement Centers. Read the report to see why.

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Customer Success Stories

Stanley Black & Decker
See how Stanley Black & Decker uses the Service Cloud to help create the next generation of smart tools, embedding customer service directly into products.

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Uncover Your Hidden Knowledge Network to Drive Customer Engagement
See how Service Cloud customer Rosetta Stone uses Salesforce Knowledge as a tool for delivering the information their customers need, quickly.

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