Compare Success Plans to find the right plan for your company. Our most successful customers take advantage of Premier Success to achieve an 80% higher return on their Salesforce investment.

Standard Success Plan

 
Customer Success
  • Self-service resources including Help site, knowledge base, and community
Support
  • Online case submission
  • 2-business day response
Training
  • "Getting Started" online catalog

 

Recommended

Premier Success Plan

 
Customer Success
  • Best practices to drive user adoption & productivity
  • Release readiness programs
  • Assigned success resource*
Support
  • 24x7 toll-free phone and online
  • 1-hour initial response for critical issues
  • Premier developer support
Training
  • Unlimited access to online Premier training catalog
  • Role-based learning paths
  • Customizable training templates

 

 

Premier + Success Plan

 
Customer Success
  • Best practices to drive user adoption & productivity
  • Release readiness programs
  • Assigned success resource*
Support
  • 24x7 toll-free phone and online
  • 1-hour initial response for critical issues
  • Premier developer support
Training
  • Unlimited access to online Premier training catalog
  • Role-based learning paths
  • Customizable training templates
Administration
  • Access a certified team to maintain your Salesforce solution

 

* With 200+ CRM licenses, or $50,000 in annual Premier fees

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