Developer

To fully leverage the power of Salesforce and the Force.com platform, developers may sometimes have specific development-related questions that may not be precisely addressed in resources such as documentation, toolkits, and discussion boards. Salesforce.com's Developer Support helps application builders by analyzing and understanding a specific objective and recommending the best practices for achieving that objective based on available Salesforce functionality and our pooled knowledge.

For example, if a developer needs to manipulate Salesforce data and present within the Salesforce user interface, a developer support engineer from our team of experts will recommend specific tables, fields, and API functionality that will accomplish that goal effectively and quickly.

When you select our Developer Support, you can avoid hours of research and testing. You don't have to spend time becoming an expert on our API, you can focus on creating the functionality that your users value the most.

Benefits include:

  • Faster time to market for building applications
  • Faster deployments for customizations
  • Business flexibility: we expand your coding capabilities so you don't have to add staff
  • In-depth code analysis and recommendations
  • Rapid issue resolution through our four-hour response time
  • Assigned resources that support Java, JavaScript, .NET, and PHP

 

Developer Support is available on a per-case basis and allows you and your company to receive rapid response and resolution on development-related questions. You benefit from our best practices beyond regular API support, and up to five developers in your organization can access the service.

For more information and pricing, read the datasheet or contact your alliance manager or account executive.