Every Salesforce customer gets a Standard Success Plan for online support and training. Our Standard Success Plan, included with each license, provides:
Standard Success is for companies that need standard guidance in getting started with Salesforce. If you need a faster response, 24x7 support coverage, and a comprehensive training solution, we recommend our Premier Success Plans.
Our most successful customers take advantage of Premier Success to achieve an 80% higher return on their Salesforce investment. Learn more ›
Benefit from Salesforce best practices and release planning programs to accelerate usage and adoption. Drive business value with an assigned success resource (for 200+ CRM users) delivering personalized reviews and recommendations.
Get support when you need it. Whether you have how-to questions, technical issues, or need developer support, we give you fast, expert answers.
Quickly train your entire team on Salesforce: They’ll get the expertise they need, right when they need it.
Extend your team with Premier+ Success. You get all the benefits of Premier Success plus administration services. Rest assured knowing our certified experts are here to help you maintain your Salesforce solution.
The Premier+ Success Plan includes all the benefits of Premier Success plus:
For large enterprises running mission-critical processes and applications, maintaining business continuity is essential to your operations. Mission Critical Success gives you peace of mind by helping you ensure your business continuity, proactively prevent issues, and maximize your Salesforce technology investment. Learn more ›