Customer Service Resources to
Keep Customers Happier

How can you develop great customer service without customer service software? A 100% cloud solution is just the start. Get the 411 on how to delight customers and grow.

The Startup’s Guide
to Customer Service

Download now

 

E-books

How to Take Your Customer Service Global

How to Take Your Customer Service Global

See smart ways for expanding your support operations so you can offer awesome customer service across the globe.

 
How to Deliver Amazing Self-Service Support

How to Deliver Amazing Self-Service Support

Self-service portals can help you reduce costs and increase satisfaction — learn best practices for building your own.

 
How to Create a Social Support Strategy

How to Create a Social Support Strategy

Today’s customers research and interact with brands online, and are vocal about sharing opinions. Learn how to set your social support strategy.

 

Grow Your Business with Customer Service

 

The Handbook for Small Business Customer Service Managers

 

6 Secrets to Offering Exceptional Service

 

5 Ways to Make Service Easier for Today’s Customer

 

Finding the Right Focus for Your Online Communities

 

How to Build Your Customer Service Roadmap

 

What Every Small Business CEO Needs to Know about Customer Service

 

5 Ways to Grow Your Business with Customer Service

 

The True Cost of Bad Customer Service

 

8 Things Your Support Team Should Never Say to Customers

 
 

Blog

6 Tips for Small Business to Improve Service

6 Tips for Small Business to Improve Service

Small businesses are known for treating customers as individuals. See how you can do it better.

 
5 Startups That Get Customer Service Right

5 Startups That Get Customer Service Right

A new generation uses customer support to create competitive advantage. Meet some superstars.

 
 

Demos

Desk Demo

Desk.com Demo

Desk.com is an out-of-the-box customer support app with everything fast-growing companies need.

 
Service Cloud Overview and Demo

Service Cloud Demo

Transform customer service and support with the #1 customer service app.

 
 

Webinars

Daily Demo Webinar to Help You Every Day

Get tips every day about how to improve your customer service, drive customer loyalty, and referrals.

 

See how Salesforce
could work for you.

Learn how you can use Salesforce to win more deals. This interactive tour guides you through the different capabilities of Salesforce. Experience the world’s #1 CRM app today.

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