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CRM The World's Favorite Customer Relationship Management - Salesforce.com

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Small Business

 

Welcome!

You can find everything you need here to get your business running on Salesforce. Read the FAQs, watch video tutorials, and don't forget to visit the Customer Learning Center where you can get answers to all your questions from other Salesforce users and experts.

Free trial & pricing ›

Product Tour

Salesforce can help you connect with your customers and connect everyone in your business in new ways. We have three main products to help you transform into a customer company:

Sales Cloud

The world's #1 CRM Sales app

  • contact management
  • mobile anywhere
  • collaboration
  • reporting

Learn more & see videos

Service Cloud

The #1 customer support application

  • case management
  • mobile anywhere
  • Email & social interactions

Learn more & see videos

Salesforce Platform

The leading cloud app platform

  • automate your business with
    custom apps
  • connect everyone with collaboration
  • extend your CRM with AppExchange

Learn more & see videos

 

Getting Started & FAQs

Getting Started Videos

Quick overview of Salesforce CRM
video watch

How to import contacts from a CSV
video watch

How do I import my contacts from Outlook?
video watch

How do I import my contacts from ACT!?
video watch

 

How do I import my contacts from Gmail?
video watch

How do I create personal tasks?
video watch

How do I manage leads & opportunities?
video watch

How do I track calls, emails & meetings
video watch

Getting Started Guides

How do I add and manage users?
Learn

How do I import data?
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How do I use reports and dashboards?
Learn

How do I collaborate with other users?
Learn

 
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