Embark on a new era of customer success.

 

Transform customer engagement at every point in the journey with seamless, personalized experiences

 

SOLUTION: DELIVER PERSONALIZED SERVICE

Transform experiences for a new age of travel.

New breeds of travelers with heightened expectations are poised to disrupt the future of travel. To succeed, brands will need to offer seamless experiences, tailored to individual travelers before, during, and after the trip itself. Learn how to inspire more bookings; provide smarter, more personalized support; and build loyalty with travelers to keep them coming back. 

SOLUTION: Deliver a Seamless Shipper Experience

Streamline logistics from door to door.

Shippers and employees demand the same frictionless experience in shipping like they do in other industries. With the power of the world’s #1 CRM platform, we can deliver freight together. From handling complex inquiries in real time to providing personalized and proactive service, find out how Salesforce can help you make transportation a seamless end-to-end customer experience.

SOLUTION: Increase Driver Engagement

Deliver a smarter, more connected driver journey from hire to retire.

Provide frictionless experiences with complete visibility and transparency and keep your drivers for life with our Increase Driver Engagement solution. With Salesforce, transportation and logistics companies can increase prospect-to-driver conversion rates, digitize onboarding and training processes, empower drivers and improve retention.
 

See how Salesforce delivers customer success for travel, transportation, and hospitality.

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