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Nonprofit

 

Powerful constituent relationship management for your entire organization

Salesforce can help your organization build lifelong relationships with supporters and deliver programs and services in innovative new ways. With Salesforce, you can accelerate your mission and work smarter with all of the tools you need to drive success in one place – constituent and campaign management, client service, real-time analytics, team collaboration, and the ability to build custom applications without having to code.

Year Up and Salesforce Bridge the Opportunity Divide
 

Solutions for Nonprofit

 
American Red Cross

Engage constituents and supporters where they are

The rising popularity of social media means there are more ways than ever to connect with the people who matter to your organization. Build relationships with the communities that can help you grow, and find ways to deliver your programs and services in innovative and efficient new ways. The American Red Cross tracks thousands of volunteers, donors, and partners across social media to gain deeper insight into their “likes” and influence. American Red Cross’s story ›

American Red Cross

 

Get a complete picture of your constituents in one place

Get a complete picture of your donors, volunteers, clients and other constituents all in one place -- including activity history, giving history, programs and events attended, and any custom information. Gain insight into their activity on social media sites like LinkedIn, Facebook, and Twitter so you always know what your supporters "like", making it easy to build stronger, longer-lasting relationships. Teach For America first tapped Salesforce when it wanted to maintain records and share information on its corps prospects, alumni, supporters, donors, and partners. Many of these individuals cross categories, so it was critical to have a 360-degree view of their relationship with the organization. Teach for America story ›

Teach for America Story
Teach for America Story
 

Kiva

Provide better, faster service for clients

Providing excellent client service is something we all strive for, but can be challenging with cumbersome manual processes. Contact center automation, mobile access, workflows, and approvals let you spend less time on administration and more time providing personalized care. Kiva, a microfinance pioneer, brings almost $400 million in microloans to nearly 1 million borrowers in developing countries. With a small team, they provide real-time service to their lenders and handle more than 4,000 cases a month. Kiva’s story ›

Kiva

 

Super-charge your fundraising

Manage the donation cycle from pledge to payment including individual donations and grants. Standardize your donation processes, easily analyze your pipeline, automate routine tasks, and manage fundraising events.

 

Build efficiency and innovation through collaboration

With Salesforce Chatter, you are connected with the expertise of your entire organization, helping you get answers to questions, find the right information, and work smarter. And now, with Chatter Communities, organizations can connect clients and supporters directly to your organizational processes—and transform the way you meet your mission.

 

Build custom apps to transform your programs

Quickly build social and mobile custom apps to manage the programs and services that are unique to your organization. In the cloud you can quickly spin up powerful apps to support your mission for a fraction of the usual cost. IAVA, the Iraq and Afghanistan Veterans of America, is building community to help veterans successfully transition back to civilian life. IAVA’s story ›

IAVA

IAVA