Salesforce.com Wins 2002 SIIA Codie Award for Best Customer Relationship Management Solution

Software & Information Industry Association Honors Salesforce.com For Outstanding Product Achievement

SAN FRANCISCO, CA — April 18, 2002 — Salesforce.com today announced that its online CRM solution has been named by the Software & Information Industry Association (SIIA) as the winner of the 2002 Codie Award for Best Customer Relationship Management Solution. The winners were announced at the 17th annual awards ceremony Monday, April 15, 2002 at the Hotel Del Coronado in San Diego, CA and will be featured in the May issue of Upgrade Magazine, the official magazine of SIIA.

The Codie Awards showcase the finest products and services in the software and information industry. Salesforce.com was honored for its outstanding product achievement with one of 41 Codie Awards, chosen from over 700 products and 325 companies by judges consisting of industry trade press, mainstream technology writers, industry experts and SIIA members. The Codie Awards provide the only peer recognition program in the software and information industry, a unique venue where companies compete for the praise of their competitors.

"SIIA congratulates salesforce.com on their 2002 Codie Awards win," said Ken Wasch, president of SIIA. "The service they provide and the recognition they received from judges confirms the importance of customer relations in our industry."

"We are honored to be recognized by SIIA, as well as by our industry peers, for our innovative, cost-effective online CRM solution," said Marc Benioff, chairman and CEO of salesforce.com. "Winning the 2002 Codie Award for Best Customer Relationship Management Solution reinforces our dedication to providing our customers around the globe with a superior product that they can count on for full functionality and immediate results.

Salesforce.com provides companies of all sizes with an enterprise-class CRM solution at a fraction of the cost, fraction of the time, and fraction of the risk of traditional software systems. Salesforce.com delivers its CRM solution as an online information utility via a Web Services infrastructure. In the past year, salesforce.com has added more customers than have Siebel, PeopleSoft, Oracle, and SAP combined. Salesforce.com's 4100-plus customers include Adobe Systems (NASDAQ:ADBE), Autodesk (NASDAQ:ADSK) Fujitsu (OTC: FJTSY), Siemens PT&D (NYSE:SI), USA Today (NYSE: GCI) and Wachovia (NYSE: WB).

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/uk/, or call 0800 0921223 .