Wins 2002 SIIA Codie Award for Best Customer Relationship Management Solution

Software & Information Industry Association Honors For Outstanding Product Achievement

SAN FRANCISCO, CA — April 18, 2002 — today announced that its online CRM solution has been named by the Software & Information Industry Association (SIIA) as the winner of the 2002 Codie Award for Best Customer Relationship Management Solution. The winners were announced at the 17th annual awards ceremony Monday, April 15, 2002 at the Hotel Del Coronado in San Diego, CA and will be featured in the May issue of Upgrade Magazine, the official magazine of SIIA.

The Codie Awards showcase the finest products and services in the software and information industry. was honored for its outstanding product achievement with one of 41 Codie Awards, chosen from over 700 products and 325 companies by judges consisting of industry trade press, mainstream technology writers, industry experts and SIIA members. The Codie Awards provide the only peer recognition program in the software and information industry, a unique venue where companies compete for the praise of their competitors.

"SIIA congratulates on their 2002 Codie Awards win," said Ken Wasch, president of SIIA. "The service they provide and the recognition they received from judges confirms the importance of customer relations in our industry."

"We are honored to be recognized by SIIA, as well as by our industry peers, for our innovative, cost-effective online CRM solution," said Marc Benioff, chairman and CEO of "Winning the 2002 Codie Award for Best Customer Relationship Management Solution reinforces our dedication to providing our customers around the globe with a superior product that they can count on for full functionality and immediate results. provides companies of all sizes with an enterprise-class CRM solution at a fraction of the cost, fraction of the time, and fraction of the risk of traditional software systems. delivers its CRM solution as an online information utility via a Web Services infrastructure. In the past year, has added more customers than have Siebel, PeopleSoft, Oracle, and SAP combined.'s 4100-plus customers include Adobe Systems (NASDAQ:ADBE), Autodesk (NASDAQ:ADSK) Fujitsu (OTC: FJTSY), Siemens PT&D (NYSE:SI), USA Today (NYSE: GCI) and Wachovia (NYSE: WB).

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

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