SunGard to Standardize 1,000 Users Worldwide on S3

Interactive team selling functionality key to decision to deploy

SAN FRANCISCO, Calif. - July 29, 2003 -®, the world leader in delivering software-as-service, today announced that SunGard (NYSE:SDS), a global leader in integrated IT solutions for financial services and the pioneer and leading provider of information availability services, will standardize over 1,000 users worldwide on S3 in the next year. Joining more than 6,900 companies who use S3 to support their customer relationship processes, SunGard aims to improve customer service, increase sales, and support team-based account management by providing its sales and marketing professionals with access to S3 for sales force automation, customer service and support management, and marketing automation.

"SunGard selected S3 in order to achieve a holistic view of its customer relationships," said Bettina Slusar, senior vice president of global account management for SunGard. "Our experience in serving many financial services institutions on an ASP basis is compatible with's software-as-service approach."

"With the first thousand-user commitment for any on-demand vendor, has advanced its global leadership position in software-as-service," stated chairman and CEO Marc Benioff. "The on-demand model is no longer just for small- to medium-sized businesses."

With more than 95,000 subscribers worldwide, is the first profitable software-as-service company. S3 enables the scalable, secure management of sales force automation, campaign management, customer service and support, as well as documents and files. S3 is built on sforce, the new client/service application system, allowing it to be easily customized by tools from BEA (NASDAQ: BEAS), Borland, Microsoft (NASDAQ: MSFT), and Sun (NASDAQ: SUNW). The new Integration Server powered by TIBCO (NASDAQ: TIBX), available to S3 customers, offers integration with almost every corporate system including SAP (NYSE: SAP), Oracle (NASDAQ: ORCL), PeopleSoft (NASDAQ: PSFT), and Siebel (NASDAQ: SEBL) applications.

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

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