Receives 2005 Readers' Choice Award for "Best CRM" from Windows IT Pro

SAN FRANCISCO — September 7, 2005 — [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced it has been named the winner in the "Best CRM" category of the 2005 Windows IT Pro Readers' Choice Awards. Kim Paulsen, group publisher of Penton Media's Windows IT Pro Group, announced the winners of the fourth-annual contest today.

"The Windows IT Pro Readers' Choice Awards are highly coveted in the IT industry because our readers, who are the buyers and users of these products, are the ones who choose the winners," said Paulsen. "These awards are the ultimate acclamation an IT company can earn from its peers in the IT community."

Readers were asked to vote on their product preferences in 12 broad technology categories. More than 1,700 readers chose the best among more than 750 products and services.

"Windows IT Pro readers are the most knowledgeable people in the market with regard to the best values in technology products and services," added Paulsen. "We've done extensive research among our readers, and know that they are the ones who make the buying decisions on behalf of their organizations." Paulsen continued, "The Windows IT Pro Readers' Choice Awards give IT professionals the opportunity to voice their opinions and give the leading technology companies the recognition they deserve."

"'s applications have always been designed to meet and exceed the expectations of our compelling community of success," said Marc Benioff, chairman and CEO of "We're very pleased that Windows IT Pro readers reflected that commitment in this year's Readers' Choice Awards."

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

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