Appoints Shirley Young to Board of Directors

SAN FRANCISCO — Oct. 26, 2005 — (NYSE: CRM), the market and technology leader in on-demand customer relationship management, today announced the appointment of Shirley Young to the Company's Board of Directors, effective October 25th. Ms. Young has been added to the class of directors whose term will expire at the 2007 Annual Meeting.

"We are very pleased that Shirley has accepted the Company's invitation to join the board as a new independent director," said Marc Benioff, chairman and CEO of "Shirley's impressive strategic marketing and international experience, particularly in the Asian market, will add tremendous value to our company."

Ms. Young brings the total board membership to eight and the number of independent directors on the board to seven.

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase applications should make their purchase decisions based upon features that are currently available. has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit, or call 0800 0921223 .