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Fujitsu Network Communications Selects Salesforce CRM to Improve Sales Operations

Company leverages the Force.com platform to integrate with back-end SAP system, creating a central point of access for key business data

SAN FRANCISCO, USA and Dublin, Ireland: February 12, 2009 – Salesforce.com, the enterprise cloud computing company, today announced that Fujitsu Network Communications, a leading supplier of IT and wireline/wireless networking solutions, has improved its sales operations with Salesforce CRM. Fujitsu is using Salesforce CRM for tracking customer accounts, order management and sales forecasting. The company also leveraged the Force.com platform to integrate Salesforce CRM with its back-end SAP system, providing access to key business data. As a result, Salesforce CRM helps increase the efficiency and productivity of the sales team, and gives management the insight needed to make more strategic business decisions.

Fujitsu Network Communications is one of the 51,800 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of October 31, 2008. Revenue and subscribers will be recognised as the service is delivered. “Over the years, we’ve tried a number of CRM applications. Our sales teams always complained they were cumbersome to use and not really helpful,” said Jeff Meier, vice president of information technology at Fujitsu Network Communications Inc. “Since implementing Salesforce CRM, we’ve been pleased with the adoption rates and positive comments – everyone from field sales to upper management is happy about how it helps them do their jobs better.” The company turned to Salesforce CRM for its rich feature set and the ease with which a solution can be integrated and customised. It took just a few months to get Salesforce CRM deployed, integrated and customised to Fujitsu’s exact specifications. “Salesforce CRM has proven to be so successful that we’re looking to roll it out to other Fujitsu companies,” added Meier. “Our executives are excited about using Salesforce CRM to pull all of our various business data into a single application, so we have a complete, 360-degree view of global operations. We have big plans for Salesforce CRM.” Ends Press queries to: Mary O’Brien or Kerri Crowley, Simpson FT PR, Tel: 01 260 5300

About Fujitsu Network Communications Inc.

Fujitsu Network Communications Inc. is an innovator and strategic partner with over 20 years of experience as a leading provider of wireline and wireless networking solutions that solve critical business issues and enable new services. With the support of Fujitsu Limited (TSE:6702), a $53B company with approximately 160,000 professionals in 70 countries, Fujitsu enables their customers to build or seamlessly migrate to fully converged networks that improve network performance and profitability. Over 400,000 Fujitsu network elements have been deployed by all major carriers across North America. Fujitsu maintains a well established and highly regarded position as a market leader by providing the best-in-breed data networking solutions that drive next-generation access, core, and wireless networks. For more information, visit http://us.fujitsu.com/telecom.

About salesforce.com

Salesforce.com is the enterprise cloud computing company. The company's portfolio of SaaS applications, including its award-winning CRM, available at http://www.salesforce.com/products/, has revolutionised the ways that customers manage and share business information over the Internet. The company's Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, available at http://www.force.com/, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com's Force.com AppExchange marketplace available at http://www.salesforce.com/appexchange/.

As of October 31, 2008, salesforce.com manages customer information for approximately 51,800 customers including ABN AMRO, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, Sprint Nextel, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com.

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Copyright (c) 2009 salesforce.com, inc. All rights reserved. Salesforce and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/uk/, or call 0800 0921223 .