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Cloud Infrastructure for CRM

Today, we expect the Web to work all the time and in real time. The Force.com cloud infrastructure delivers that same level of reliability for business Web applications like CRM.


That means the highest levels of reliability, security, and performance in the industry. Extra capacity for you to grow. No-hassle upgrades. And constant innovation, improvement, and investment in the technology. No wonder more than 100,000+ companies run their businesses on Force.com.

 

Multi-Tenant Kernel
Focus on your business, not on technology

With multitenancy, all salesforce.com customers share a common platform and infrastructure. So every customer automatically benefits from the latest CRM and platform innovations. Just like with Google or Amazon.com, you don’t have to worry about upgrades. The result: You spend more time focused on your business and getting the most out of your investment in CRM.

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Security
Rest assured: Dependability you can count on

Count on it: The Force.com cloud infrastructure consistently delivers 99.9% reliability. That means that when you need to access your information, it’ll be there waiting for you. Our systems are engineered to be the most reliable in the industry because we know you need your data 24/7.   View Customer Testimonial

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Proven Reliability
Trust our cloud—You’ll be in good company

Force.com passed the toughest security certifications in the industry, including ISO 27001, SAS70 Type II, and SysTrust. Thousands of customers, such as Cisco, Symantec, and SunTrust Banks, have put salesforce.com through their toughest security stress tests, and we passed with flying colors.   View Customer Testimonial

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Proven, Real-Time Optimization
Don’t wait for your data

In today’s world,CRM users expect to get their customer data as quickly as they can search on Google or post on Facebook. Force.com delivers by sending CRM data in under 300 milliseconds on average—faster than you can blink.  View Customer Testimonial

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Real-Time Integration
Leverage your existing systems

CRM usually doesn’t exist in a vacuum: You’ll probably want to connect it to other apps used for things like orders, billing, inventory, and finance. Force.com’s Web services API handles more than 100 million transactions per day. That’s half of our system transactions, and it’s more than most cloud-computing vendors manage in a year.   View Customer Testimonial

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Real-Time Transparent System Status
Discover the easiest way to connect. Ever.

What if sharing information with partners was as easy as it is to share on LinkedIn or Facebook? It is with Salesforce to Salesforce. Click, connect, and share any CRM information—such as leads, deal registration, or cases—with any of your partners that also use salesforce.com, all in real time.

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Easy Upgrades
Enjoy new features with no hassles

Imagine walking into your office on Monday morning and immediately starting to use new CRM features that were rolled out over the weekend. Without any effort on your part and without breaking any of your customizations or integrations. It happens with each of our major releases—several times a year—for salesforce.com customers. Every functionality-packed release helps you create deeper customer relationships.   View Customer Testimonial

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Trust
Keep an eye on the cloud

If your cloud had the highest performance in the industry, wouldn’t you want to show it off? We do. Our trust.salesforce.com site is truly unique. It shows both recent and historical performance plus uptime data for our cloud infrastructure. We believe in complete transparency so our customers can feel confident about managing their CRM in our cloud.   View Customer Testimonial

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Data Center
Triple your confidence

Salesforce.com customers sleep better at night knowing that their data will be there no matter what happens. With our three global data centers, your customer data is always backed up in multiple locations around the world. While other clouds use only a single data center, Force.com provides three for triple the confidence.   View Customer Testimonial

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Proven, Real-Time Scalability
Grow your business with proven, real-time scalability

With a subscriber base that has grown in the past 10 years to serve nearly 60,000 businesses, salesforce.com has proven its ability to scale. Whether you’re a small, medium, or large-sized company, salesforce.com serves companies of all sizes and scales with you as your business grows.   View Customer Testimonial

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Sandbox
Enjoy all the customization with none of the risk

If you’re like most companies, you’re probably always thinking of changes you’d like to make to your CRM system—the data you track, the processes you use, and the people who use the system. With a real-time sandbox, you can instantly set up a separate environment where you can test new functionality and train new users without impacting your production system.  View Customer Testimonial