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Email marketing
Email is the communication vehicle of choice for many marketers and salespeople today. Salesforce CRM marketing includes tools to help manage and track email blasts as well as individual communications.
Create compelling email templates
You can create branded, editable email templates in Salesforce CRM for sales and marketing alike.
Equip sales with ready-to-use templates
Sales can go to the email templates you create in Salesforce CRM for effective, on-message text, rather than a blank page, when writing to prospects. In turn, you can track usage.
Launch email campaigns from Salesforce CRM
Salesforce CRM also includes mass email capabilities, so you can send email blasts to customers and prospects right from Salesforce CRM and track the results automatically.
Get a detailed view of the impact
Every time a template-based email is sent, that activity is automatically logged on the account. Because marketing and sales share the same account view, marketing can easily track the email messages that generate the best results.
Stay productive on the road
Whether you use an iPhone, BlackBerry, or Windows Mobile device, mobile capabilities in Salesforce CRM keeps your critical business applications and customer data always at your fingertips, no matter where you are.
Connect without coverage
Even without an Internet connection, you can readily take your key customer information with you. So you always stay productive—all via the same easy-to-use, browser-based Salesforce CRM interface.