Your customers are talking online. The Service Cloud lets you join in.

Today, keeping customers satisfied means connecting with them everywhere they turn for service, whether that’s the phone, email, or—increasingly— the Internet. The Service Cloud connects you to it all: your call center, your Web self-service community, even social networks like Facebook and Twitter. All on a single, cloud-computing platform.

The choice of leading customer service teams worldwide

Thousands of companies and hundreds of thousands of support employees around the globe delight their customers every day in the Service Cloud. Follow their example: Bypass outdated and inflexible software and choose the leading Web-based, cloud-computing solution on the planet.

Renowned for ease of use

For simplicity, no other customer service solution comes close. Just ask any agent who uses Salesforce CRM Service. Its unmatched ease of use means less training, consistently faster resolutions, and happier customers.

Up and running in no time, and ready to evolve as you do

Forget about on-premise support software and the months or years it takes to deploy. With the Service Cloud, there’s no waiting and no implementation headaches—for you, your agents, or your customers. And better yet, you can customize it on the fly as your business changes.

Exceed expectations while keeping costs and risks down

The Service Cloud isn't possible with yesterday's technology: There’s too much cost, too much complexity. But with salesforce.com’s native cloud-computing power, you can get the Service Cloud with less risk and faster time to value.