"We wanted to have a professional organisation and Salesforce helped us achieve that – it blew my mind.  We could not have fulfilled our business plan without it"


- Gold Age Group

Gold Age Group Uses Salesforce Enterprise as a One-Stop Solution for All

Challenge

  • The need for a powerful, reliable and flexible CRM system for running a sophisticated direct sales operation
  • Ensure employees working from home offices can access the CRM system remotely from anywhere
  • Find a system offering high levels of scalability to cope with company’s ambitious expansion plans

Solution

  • Gold Age Group selected Salesforce Enterprise Edition for handling its day-to-day operations including, CRM, logistics and communication, and rolled it out to all of its employees.
  • Employees have the ability to access information anywhere, anytime.
  • A system that provide a one-stop solution for all major business operations

Results

  • Salesforce CRM allowed Gold Age Group to operate without an administration department
  • The company has been able to automate around 70% of business processes, from lead generation to logistics
  • With salesforce.com the company has been able to expand its operations seamlessly
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