Gold Age Group Uses Salesforce Enterprise as a One-Stop Solution for All

Challenge

• The need for a powerful, reliable and flexible CRM system for running a sophisticated direct sales operation
• Ensure employees working from home offices can access the CRM system remotely from anywhere
• Find a system offering high levels of scalability to cope with company’s ambitious expansion plans

Solution

• Gold Age Group selected Salesforce Enterprise Edition for handling its day-to-day operations including, CRM, logistics and communication, and rolled it out to all of its employees.
• Employees have the ability to access information anywhere, anytime.
• A system that provide a one-stop solution for all major business operations

Results

• Salesforce CRM allowed Gold Age Group to operate without an administration department
• The company has been able to automate around 70% of business processes, from lead generation to logistics
• With salesforce.com the company has been able to expand its operations seamlessly