"With salesforce.com, AMD has a global CRM platform that delivers a solid return on our investment without compromising any functionality. Salesforce.com's executive dashboard provides instant access to the data necessary to assess and guide AMD's global business. The end result is a more productive sales organization that can focus on delivering technology solutions that meet our customers' needs."


- AMD

Salesforce Gives 800 Professionals at AMD an "Anywhere, Anytime View" of Critical Information

Challenge

  • Traditional client/server CRM software was expensive and required extensive customization to meet AMD's needs
  • Needed solution that could be deployed rapidly
  • Concerned about integration with internal back-end systems

Solution

  • Salesforce.com offered low-risk, global, on-demand CRM solution—accessible anywhere, anytime
  • Force.com enables integration with existing enterprise applications
  • Worldwide implementation to 800 users in under 45 days with minimal impact on IT staff
  • Microsoft Outlook Edition facilitates easy communication and capture of customer data

Results

  • Systematic solution that enabled business process development and enhancement
  • Organization-wide visibility into all pertinent sales and customer information
  • Sales teams can focus on delivering technology solutions to meet customer needs
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