Hi-Tech Software & Services

In the fast paced world of today’s high-tech software/services realm, businesses must adapt to change at lightning speed. That’s why we’ve designed Salesforce to be flexible enough to accommodate innovation, while simple enough that changes can be implemented on the fly or in hours and days rather than weeks and months. In the following customer success stories, you’ll learn how companies like yours have leveraged such benefits as business process automation, real-time access to information, and integrated marketing to achieve impressive results.

 

Acorn Systems

Acorn Systems Increases Inbound Lead Conversion by 400% with Salesforce

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AlterPoint


AlterPoint Uses Salesforce to Target the Most Promising Prospects, Set Marketing Priorities

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Altium Limited


Altium Creates and Deploys Six Critical Business Applications in Just Four Weeks with Unlimited Edition and the Force.com platform

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Anystream

Anystream Reduces Support Costs and Increases Sales and Marketing Productivity with Salesforce

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Astaro

Astaro Improves Customer Service, Manages Global Network of Distribution Partners with Salesforce

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BakBone

BakBone Upgrades to Unlimited Edition Worldwide; Cuts Costs While Driving Compliance

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Business Objects

Business Objects Implements Salesforce for 2,154 Users

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Convio

Convio Extends CRM with Salesforce Service & Support; AppExchange Customization Automates Key Processes

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Deyta

Deyta Saves Hours Each Week with Easy Reporting Capabilities from Salesforce

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Dimension Data

Dimension Data Boosts Global Sales Pipeline by 172 Percent in One Year with Salesforce

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Electronic Arts

Electronic Arts Builds Extensive Global Talent Acquisition Platform on Robust Salesforce and AppExchange Solution

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Endeca

Endeca Standardizes on Enterprise Edition; Saves 150 Hours per Week with Salesforce Service & Support

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Esker

Esker Manages Customer Interactions in 8 Languages Across 50 Countries with Salesforce

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Fios Inc

Fios Integrates Salesforce with IP Telephony for One-Click Connect from Sales to Leads; Pipeline Visibility, BPM Integration Drive Company Success

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Hitachi Software

Hitachi Software Engineering was able to increase volume of high quality orders by linking Salesforce with the SAP budget management system, which enabled more efficient input work and better sharing of information among sections.

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HumanConcepts

HumanConcepts Leverages Unlimited Edition's Boundless Custom Apps for Explosive Growth

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Intergraph

Intergraph Achieves 95% Forecast Confidence with Salesforce

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Invensys

Invensys Automates Web Lead Routing, Processes more than 200 Leads Per Week with Salesforce

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JBoss a division of Red Hat

Salesforce Service & Support Saves JBoss, a Division of Red Hat, Thousands in First Year

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Kognitio

Kognitio’s sales productivity increases by 1000% within first month of using Salesforce

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Konica Minolta

Konica Minolta Sharpens It's Customer Focus with Salesforce

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Magma Design Automation

Magma Design Automation Implements Comprehensive CRM from Salesforce.com for 600 Users

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Navis

Salesforce Helps Navis Streamline Sales Processes and Improve Forecasting Accuracy

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Paciolan

Paciolan Uses Salesforce Service & Support's Multichannel Functionality to Manage Customer Inquiries More Efficiently

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Panasonic Network Services

Key management indices and enterprise-wide performance can be displayed on a single screen

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Postini Corp

Portal to the Future: Postini Increases Productivity Tenfold Without Increasing Staffing Levels

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Q-go

Online Marketer Q-go Increases Web Leads, Achieves Return on Investment in Two Weeks with Salesforce

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Responsys

Salesforce Helps Responsys Determine the Best Use of Its Resources for Maximum Sales Effectiveness

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Silverpop

Silverpop Integrates Sales and Service Operations, Improves Project Turnaround by 200 Percent

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Software AG

Software AG Builds Global CRM Solution with Extensive Reporting and Forecasting Capabilities

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SunGard

Customized CRM from Salesforce Gives SunGard Visibility Into Customers and Opportunities Across 14 Global Segments

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Symantec

Salesforce Drives Enterprise Success at Symantec: 3,900 Users, 40 Countries, and 11 Languages in 3.5 Months

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The GL Company

Salesforce Plays ‘Instrumental’ Role in Helping The GL Company Achieve More than 200 Percent Increase in Customers in Less Than Two Years

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WebTrends

WebTrends Migrates from Siebel to Salesforce for Global Customer and Partner Relationship Management

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Zeus Technology

Zeus Technology Reduces Sales Forecast Preparation from Two Days per Week to 10 Minutes Per Week with Salesforce SFA

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