Hi-Tech Software & Services
In the fast paced world of today’s high-tech software/services realm, businesses must adapt to change at lightning speed. That’s why we’ve designed Salesforce to be flexible enough to accommodate innovation, while simple enough that changes can be implemented on the fly or in hours and days rather than weeks and months. In the following customer success stories, you’ll learn how companies like yours have leveraged such benefits as business process automation, real-time access to information, and integrated marketing to achieve impressive results.

AlterPoint
AlterPoint Uses Salesforce to Target the Most Promising Prospects, Set Marketing Priorities

Altium Limited
Altium Creates and Deploys Six Critical Business Applications in Just Four Weeks with
Unlimited Edition and the Force.com platform

Anystream
Anystream Reduces Support Costs and Increases Sales and Marketing Productivity with Salesforce

Astaro
Astaro Improves Customer Service, Manages Global Network of Distribution Partners with Salesforce

Convio
Convio Extends CRM with Salesforce Service & Support; AppExchange Customization Automates Key Processes

Dimension Data
Dimension Data Boosts Global Sales Pipeline by 172 Percent in One Year with Salesforce

Electronic Arts
Electronic Arts Builds Extensive Global Talent Acquisition Platform on Robust Salesforce and AppExchange Solution

Endeca
Endeca Standardizes on Enterprise Edition; Saves 150 Hours per Week with Salesforce Service & Support

Fios Inc
Fios Integrates Salesforce with IP Telephony for One-Click Connect from Sales to Leads; Pipeline Visibility, BPM Integration Drive Company Success

Hitachi Software
Hitachi Software Engineering was able to increase volume of high quality orders by linking Salesforce with the SAP budget management system, which enabled more efficient input work and better sharing of information among sections.

HumanConcepts
HumanConcepts Leverages Unlimited Edition's Boundless Custom Apps for Explosive Growth

Invensys
Invensys Automates Web Lead Routing, Processes more than 200 Leads Per Week with Salesforce

JBoss a division of Red Hat
Salesforce Service & Support Saves JBoss, a Division of Red Hat, Thousands in First Year

Magma Design Automation
Magma Design Automation Implements Comprehensive CRM from Salesforce.com for 600 Users

Paciolan
Paciolan Uses Salesforce Service & Support's Multichannel Functionality to Manage Customer Inquiries More Efficiently

Panasonic Network Services
Key management indices and enterprise-wide performance can be displayed on a single screen

Postini Corp
Portal to the Future: Postini Increases Productivity Tenfold Without Increasing Staffing Levels

Q-go
Online Marketer Q-go Increases Web Leads, Achieves Return on Investment in Two Weeks with Salesforce

Responsys
Salesforce Helps Responsys Determine the Best Use of Its Resources for Maximum Sales Effectiveness

Silverpop
Silverpop Integrates Sales and Service Operations, Improves Project Turnaround by 200 Percent

Software AG
Software AG Builds Global CRM Solution with Extensive Reporting and Forecasting Capabilities

SunGard
Customized CRM from Salesforce Gives SunGard Visibility Into Customers and Opportunities Across 14 Global Segments

Symantec
Salesforce Drives Enterprise Success at Symantec: 3,900 Users, 40 Countries, and 11 Languages in 3.5 Months

The GL Company
Salesforce Plays ‘Instrumental’ Role in Helping The GL Company Achieve More than 200 Percent Increase in Customers in Less Than Two Years

WebTrends
WebTrends Migrates from Siebel to Salesforce for Global Customer and Partner Relationship Management

Zeus Technology
Zeus Technology Reduces Sales Forecast Preparation from Two Days per Week to 10 Minutes Per Week with Salesforce SFA












