Asset Management

Create Targeted Up-Sell and Renewal Campaigns

Knowing precisely which products your customers have purchased and installed is essential to world-class sales and service. With Salesforce you can track which of your products each of your customers has purchased. And you can broaden your view of sales opportunities by tracking which competing products they are using.

Detailed Asset Information

Get immediate access to detailed information about each item purchased, including serial number, quantity, purchase date, replacement date, and so on.

Sales Insight

Give reps insight into product renewal and up-sell opportunities, and alert them to issues their customers may be having with a particular product.


Competitive Tracking

Track competitors' products that are in use at your customers' sites and have the potential to be replaced by your products in the future.

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Salesforce Marketing also includes tools for collateral management, communication management and asset management.

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