Communication Management

Effective Email Communication Management Across Your Organisation

When everyone in your organisation follows the same brand standards, you ensure consistent and effective communication. With Salesforce, your salespeople can craft professional emails and sales presentations while maintaining brand consistency using text and HTML templates.

Company Branding

Establish brand consistency by inserting graphics into templates as appropriate so everyone in your organisation can create high-impact, professional-looking emails.

Template Library

Predefined templates make communication management easy and effective. Create a library of approved templates for common email correspondence, presentations, and other marketing collateral.


Attachments

Users can easily attach relevant materials from Salesforce's document library to email templates, ensuring prospects and customers receive the most up-to-date versions of your materials.

Communication Planning

Plan follow-up communications with prospects based on the number of responses received and the level of interest shown. You can also monitor the usefulness and popularity of individual email templates.

Learn More

Salesforce Marketing also includes tools for collateral management, communication management and asset management.

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