Customization and Integration

Salesforce Service & Support Fits Your Business

No two companies are exactly alike. Think about everything that’s unique about your service organization—your own processes, your unique business model, and the one-of-a-kind services you provide. That's why Salesforce Service & Support and the included Force.com platform provide tools to help you create a customer relationship management (CRM) experience as unique as your company.

Salesforce includes customization tools to manage your unique sales activities plus integration capabilities that make it easier than ever to tie Salesforce to other critical business systems.

 
Customization

No two companies are exactly alike. That's why salesforce.com provides the tools to create a customer relationship management (CRM) experience as unique as your company. Business users get point-and-click customization tools, while developers and IT professionals have more robust, programmatic options for deeper customization, development, and integration.
Visit the platform section to learn more about customization

 
Web Services Integration

Salesforce.com's comprehensive family of integration technologies—Force.com Connect—dramatically reduces the effort associated with integration. Force.com Connect means proven integration with any enterprise application or system, including SAP, Oracle, Microsoft, and other third-party solutions.
Visit the platform section to learn more about integration