Sales Cloud Overview

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Now, Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere.

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Download on the App StoreAndroid app on Google Play

Contact Management


Bring social intelligence to your sales process. Gain insights from popular social media sites — like Facebook, Twitter, LinkedIn, YouTube, and Klout — right within Salesforce to help you increase productivity.

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Opportunity Management


Get all the details on all your team’s deals — stage, products, competition, quotes, and more. See where leads come from and stay connected to the people and information you need to close every sale.

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Get the insights you need to make smarter decisions. Dashboards offer a real-time picture of your business at a glance. Dig deeper with real-time Reports that anyone can create. And use the new Enterprise analytics to report on sales, service, custom apps, and 3rd party data.

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Console for sales


Give inside sales teams an experience that matches how they work and they’ll work smarter, faster. Now reps can see sales intelligence, detailed company info, and multiple leads on a single screen so they’ll build pipeline and grow deals faster.

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Marketing & Leads


Optimize campaigns from lead to close on every channel. Make smarter decisions about where to invest and show the impact of your marketing activities on your company's bottom line.

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Get contacts and company profiles from leading data sources from inside Sales Cloud. Connect with key decision makers faster. Easily plan territories. And increase sales and marketing productivity with the latest, most accurate data.

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Create, deploy, and manage online campaigns that increase revenue. Now your sales and marketing teams can work hand-in-hand to generate and qualify sales leads, shorten sales cycles, and demonstrate marketing accountability.

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Drive team performance to a whole new level with, built on the Salesforce1 Platform. Set metrics-based goals, give coaching notes, and provide continuous feedback directly within Sales Cloud. Onboard new reps faster and amplify winning behaviors with real-time recognition and rewards.

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Email Integration


Use the email applications you already know. Whether your company uses Microsoft Outlook or Gmail, no one needs to change the way they work, so everyone stays productive.

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Tap into the wisdom of your employee social network. Get the resources you need to close more deals, faster. Find experts, access competitive information, and track deals wherever you are.

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Fast, easy, accurate. Get in-line editing, override visibility, multi-currency support, custom forecast categories, and a complete, real-time view in to your team's forecasts.

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Approvals & Workflows


Use Visual Workflow to rapidly design and run any business process with drag and drop simplicity. Drive approvals in real-time from your Chatter feed. And manage success with flexible Approvals processes for deal discounts, expenses, and more.

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Partner Communities


Connect sales teams directly with channel partners to share goals, objectives and activities in one secure, branded location. Communities enables partners to find experts, collaborate on deals, and access critical information from any location. Close sales faster and win more partner deals with Communities.

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Files and Content


Now it's easier to share files, discuss them, publish the best, and track your content in real time. Quickly find what you're looking for, share it securely, and even subscribe to receive alerts when something changes.

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