The world's No.1 CRM for small businesses.

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The world's No.1 CRM for small businesses.

 

Grow your small business with Salesforce.

Salesforce is the world's No.1 Customer Relationship Management (CRM) solution for small businesses. It's cloud-based and easy to use, making it an ideal solution for SMBs.

We know what it takes to make a small business successful, which is why so many have chosen Salesforce to help them increase sales, generate more leads, and improve customer service.

 

What makes Salesforce ideal for small businesses?

It's a cloud-based CRM system that ticks all the boxes

No hardware, no software, no hassle

3 free upgrades per year so you're always up to date

Customisable to work the way your business works

A scalable system that grows with your business

Seamless integration with other Salesforce products

Enterprise-level cloud security for small businesses

It helps increase sales.

 
Track & manage

Manage contacts
from prospect to customer. Give sales the information they need for a precise follow-up.

 

 
personalise

Personalise pitchesand win more deals with 360-degree views of each customer’s account and activity history.

 
41% more leads

Improve productivity
with streamlined processes, mobile CRM, integrated email, and easy collaboration.

 
Automate

Automate repetitive tasks so you can skip the admin and focus on building relationships and closing deals.

img sales

On average Salesforce customers have seen a 37% increase* in sales revenue.

Increased Sales

Let your sales team focus on what they do best—sales. Drive productivity, reduce admin and give them all the information they need to follow up with Sales Cloud.

Track & manage

Track & manage contacts.

Automate

Get a 360-degree view of the customer.

Automate

Improve productivity with mobile CRM.

Automate

Automate repetitive tasks.

It goes beyond a simple CRM solution.

Salesforce is much more than just a small business CRM solution — it's a platform for growth. By integrating Sales Cloud with Pardot and Desk.com, you can leverage the power of the cloud to take marketing and customer service to the next level, too.

Improve lead generation and follow-ups with Pardot.

Drive more leads and ensure your team has all the information they need to follow up with Pardot marketing automation.

 
Track & manage

Maximise lead generation  from every campaign with targeted A/B testing.

 
ROI

Know the ROI of marketing activities to focus budget on what works.

 
Track & product

Ensure a fast follow-up  on necessary leads with automatic lead assignment.

 
41% more leads

Prioritise the hottest leads with lead qualification and scoring.

img sales

On average Salesforce customers have seen a 44% increase* in lead volume.

ab-testing

Maximise lead generation with A/B testing.

dashboards

Understand the ROI of marketing activity.

Automate

Automatic lead assignment for fast follow ups.

Target

Prioritise the hottest leads with lead qualification and scoring.

Increase customer satisfaction with Desk.com.

Desk.com allows you to provide better, faster, customer service so you can keep your customers truly satisfied.

 
41% more leads

Track activity history across channels with a complete view of the customer.

 
Automate

Increase agent productivity and decrease admin by automating repetitive tasks.

 

 
automate

Answer customer questions quickly with knowledge-based articles at agents' fingertips.

 
Community

Help customers
help themselves with a constantly-evolving self-service community.

img service

On average Salesforce customers have seen a 45% jump* in customer satisfaction.

single view

Track customer activity history across channels.

automation

Automate repetitive tasks; Increase agent productivity.

Automate

Knowledge base articles help agents answer questions, fast.

Target

Help customers help themselves with a self-service community.

“Salesforce is about being able to build trust with our customers.”

— Hayley Johnson, Chief Operating Officer

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“Salesforce is about being able to build trust with our customers.”

— Hayley Johnson
Chief Operating Officer

CRM Basics

We’ve created a wealth of resources for you to watch, read, and share. And if there’s something that you can’t find, contact us. One of our reps will be happy to help.

SEE RESOURCES ›

 

Next Steps

Grow, compete, or provide a better customer experience with help from Salesforce. Watch one of our demos and learn more about how Salesforce for small business can improve your sales, customer service, and marketing:

sales cloud

Sales
See for yourself why Salesforce is the world’s #1 CRM solution for small business.

service cloud

Service
See Desk.com, the all-in-one customer service solution for small businesses, in action.

Automate

Marketing
Generate more leads with Pardot B2B marketing automation from Salesforce.

Sales Cloud

Sales

See for yourself why Salesforce is the world’s #1 CRM solution for small business.

Sales Cloud

Service

See Desk.com, the all-in-one customer service solution for small businesses, in action.

Sales Cloud

Marketing

Generate more leads with Pardot B2B marketing automation from Salesforce.

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