AdditionalNumber

This object represents an optional additional number for a call center. This additional number is visible in the call center's phone directory.

Supported Calls

create(), query(), retrieve(), getDeleted(), getUpdated(), describeSObjects()

Special Access Rules

Customer Portal users cannot access this object.

Fields

Field	Field Type	Field Properties	Description
CallCenterId	reference	Create Filter Nillable Update	System field that contains the ID of the user who created the call center associated with this additional number. If value is null, this additional number is displayed in every call center's phone directory.
Description	string	Create Filter Nillable Update	Description of the additional number, such as Conference Room B. Limit: 255 characters.
Name	string	Create Filter idLookup	The name of the additional number. Limit: 80 characters.
Phone	phone	Create Filter Update	The phone number that corresponds to this additional number.

Usage

Create an additional number for a call center directory. Use this object if the number is not easily categorized as a User, Contact, Lead, Account, or the other object. Examples include phone queues or conference rooms.