AdditionalNumber

This object represents an optional additional number for a call center. This additional number is visible in the call center's phone directory.

Supported Calls

create(), query(), retrieve(), getDeleted(), getUpdated(), describeSObject(), describeSObjects()

Special Access Rules

Customer Portal users cannot access this object.

Fields

Field	Field Type	Field Properties	Description
CallCenterId	reference	Create Filter Nillable Update	System field that contains the ID of the user who created the call center associated with this additional number. If value is null, this additional number is displayed in every call center's phone directory.
CreatedById	reference	Defaulted on create Filter	System field that contains the ID of the user who created the call center associated with this additional number.
CreatedDate	dateTime	Defaulted on create Filter	System field that contains the date and time that the call center associated with this additional number was created.
Description	string	Create Filter Nillable Update	Description of the additional number, such as Conference Room B. Limit: 255 characters.
Id	ID	Defaulted on create Filter	ID that uniquely identifies this call center. Label is Additional Directory Number ID.
IsDeleted	boolean	Create Filter Nillable	Indicates whether the additional number has been deleted (`true`) or not (`false`). Label is Deleted.
LastModifiedById	reference	Defaulted on create Filter	System field that contains the ID of the user who last modified this additional number.
LastModifiedDate	dateTime	Defaulted on create Filter	System field that contains the date and time this additional number was last modified.
Name	string	Create Filter idLookup	The name of the additional number. Limit: 80 characters.
Phone	phone	Create Filter Update	The phone number that corresponds to this additional number.
SystemModstamp	dateTime	Defaulted on create Filter	System field that contains the date and time that this additional number was last modified by a user or a workflow process.

Usage

Create an additional number for a call center directory. Use this object if the number is not easily categorized as a User, Contact, Lead, Account, or the other object. Examples include phone queues or conference rooms.