AdditionalNumber

This object represents an optional additional number for a call center. This additional number is visible in the call center's phone directory.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Special Access Rules

Customer Portal users can't access this object.

Fields

Field Details
CallCenterId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
System field that contains the ID of the user who created the call center associated with this additional number. If value is null, this additional number is displayed in every call center's phone directory.
Description
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Description of the additional number, such as Conference Room B.

Limit: 255 characters.

Name
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The name of the additional number.

Limit: 80 characters.

Phone
Type
phone
Properties
Create, Filter, Nillable, Group, Sort, Update
Description
The phone number that corresponds to this additional number.

Usage

Create an additional number for a call center directory. Use this object if the number is not easily categorized as a User, Contact, Lead, Account, or the other object. Examples include phone queues or conference rooms.

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