AdditionalNumber

This object represents an optional additional number for a call center. This additional number is visible in the call center's phone directory.

Supported Calls

create(), query(), retrieve(), getDeleted(), getUpdated(), describeSObject(), describeSObjects()

Special Access Rules

Customer Portal users cannot access this object.

Fields

Field Field Type Field Properties Description
CallCenterId reference Create

Filter

Nillable

Update

System field that contains the ID of the user who created the call center associated with this additional number. If value is null, this additional number is displayed in every call center's phone directory.
CreatedById reference Defaulted on create

Filter

System field that contains the ID of the user who created the call center associated with this additional number.
CreatedDate dateTime Defaulted on create

Filter

System field that contains the date and time that the call center associated with this additional number was created.
Description string Create

Filter

Nillable

Update

Description of the additional number, such as Conference Room B.

Limit: 255 characters.

Id ID Defaulted on create

Filter

ID that uniquely identifies this call center. Label is Additional Directory Number ID.
IsDeleted boolean Create

Filter

Nillable

Indicates whether the additional number has been deleted (true) or not (false).

Label is Deleted.

LastModifiedById reference Defaulted on create

Filter

System field that contains the ID of the user who last modified this additional number.
LastModifiedDate dateTime Defaulted on create

Filter

System field that contains the date and time this additional number was last modified.
Name string Create

Filter

idLookup

The name of the additional number.

Limit: 80 characters.

Phone phone Create

Filter

Update

The phone number that corresponds to this additional number.
SystemModstamp dateTime Defaulted on create

Filter

System field that contains the date and time that this additional number was last modified by a user or a workflow process.

Usage

Create an additional number for a call center directory. Use this object if the number is not easily categorized as a User, Contact, Lead, Account, or the other object. Examples include phone queues or conference rooms.

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