Article Type__Feed

Represents a single feed item in the feed displayed on the detail page for an article. An article feed shows recent changes to an article record for any fields that are tracked in feeds, as well as posts and comments about the article. It is a useful way to stay up-to-date with changes made to articles in Salesforce Knowledge. This object is available in API version 20.0 and later. The object name is variable and has a syntax of Article Type__Feed, where Article Type is the Object Name for the article type associated with the article. For example, Offer__Feed represents a feed item on an article based on the Offer article type.

Supported Calls

delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Fields

Field Details
Body
Type
textarea
Properties
Create, Filter, Nillable, Sort
Description
The content of the FeedItem. Required when Type is TextPost. Optional when Type is ContentPost or LinkPost. This is the message that appears in the feed.
CommentCount
Type
int
Properties
Filter, Group, Sort
Description
The number of FeedComments associated with this feed item.
ContentData
Type
base64
Properties
Create, Nillable
Description
The file uploaded to the feed. Required if Type is ContentPost. Encoded file data. Cannot be 0 bytes. Can be any format. Setting this field automatically sets Type to ContentPost.
ContentDescription
Type
textarea
Properties
Create, Nillable, Sort
Description
The description of the file specified in ContentData.
ContentFileName
Type
string
Properties
Create, Group, Nillable, Sort
Description
The file uploaded to the feed. Required if Type is ContentPost. The name of the file uploaded to the feed. Setting ContentFileName automatically sets Type to ContentPost.
ContentSize
Type
int
Properties
Group, Nillable, Sort
Description
Read only. Automatically determined during insert. The size of the file (in bytes) uploaded to the feed.
ContentType
Type
string
Properties
Group, Nillable, Sort
Description
Read only. Automatically determined during insert. The MIME type of the file uploaded to the feed.
CreatedDate
Type
dateTime
Properties
Defaulted on create, Filter, Sort
Description
Date and time when this record was created. This is a standard system field.

Ordering by CreatedDate DESC sorts the feed by the most recent feed item.

FeedPostId
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
This field was removed in API version 22.0, and is available in earlier versions for backward compatibility only.

ID of the associated FeedPost. A FeedPost represents the following types of changes in an FeedItem: changes to tracked fields, text posts, link posts, and content posts.

InsertedById
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
ID of the user who added this object to the feed. For example, if a client application migrates multiple posts and comments from another application into a feed, then InsertedById is set to the ID of the logged-in user.
IsDeleted
Type
boolean
Properties
Defaulted on create, Filter, Group, Sort
Description
Indicates whether the record has been moved to the Recycle Bin (true) or not (false). This is a standard system field.
LastModifiedDate
Type
dateTime
Properties
Defaulted on create, Filter, Sort
Description
Date and time when this record was last modified by a user. This is a standard system field.

When a feed item is created, LastModifiedDate is the same as CreatedDate. If a FeedComment is inserted on that feed item, then LastModifiedDate becomes the CreatedDate for that FeedComment. Deleting the FeedComment does not change the LastModifiedDate.

Ordering by LastModifiedDate DESC sorts the feed by both the most recent feed item or comment.

LikeCount
Type
int
Properties
Filter, Group, Sort
Description
The number of FeedLikes associated with this feed item.
LinkUrl
Type
url
Properties
Create, Filter, Nillable, Sort
Description
The URL of a LinkPost.
ParentId
Type
reference
Properties
Filter, Group, Sort
Description
ID of the article that is tracked in the feed. The feed is displayed on the detail page for this record.
RelatedRecordId
Type
reference
Properties
Create, Group, Nillable, Sort
Description
ID of the ContentVersion object associated with a ContentPost. This field is null for all posts except ContentPost.

For example, set this field to an existing ContentVersion and post it to a feed as a FeedItem object of TypeContentPost.

Title
Type
string
Properties
Create, Filter, Group, Nillable, Sort
Description
The title of the FeedItem. When the Type is LinkPost, the LinkUrl is the URL and this field is the link name.
Type
Type
picklist
Properties
Create, Filter, Group
Description
The type of FeedItem:
  • ActivityEvent—generated event when a user or the API adds a Task associated with a feed-enabled parent record (excluding email tasks on cases). Also occurs when a user or the API adds or updates a Task or Event associated with a case record (excluding email and call logging).

    For a recurring Task with CaseFeed disabled, one event is generated for the series only. For a recurring Task with CaseFeed enabled, events are generated for the series and each occurrence.

  • ApprovalPost—automatically generated by a feed query on an approval item
  • CanvasPost—a canvas app posting on a feed
  • CollaborationGroupCreated—automatically generated post on a user’s feed when the user creates a public group
  • CollaborationGroupUnarchived—automatically generated post on a group’s feed when an archived group is activated. Do not use.
  • ContentPost—an uploaded file on a feed
  • DashboardComponentSnapshot—a posting of a dashboard snapshot on a feed.
  • LinkPost—a URL posting on a feed
  • PollPost—a poll posted on a feed
  • TextPost—a direct text entry on a feed
  • TrackedChange—a change or group of changes to a tracked field
  • UserStatus—automatically generated when a user adds a post
The following values appear in the Type picklist for all feed objects but apply only to CaseFeed:
  • AttachArticleEvent—generated event when a user attaches an article to a case
  • CallLogPost—generated event when a user logs a call for a case through the user interface. This event is also generated by CTI calls.
  • CaseCommentPost—generated event when a user adds a case comment for a case object
  • ChangeStatusPost—generated event when a user changes the status of a case
  • EmailMessageEvent—generated event when an email related to a case object is sent or received
Note
If you set Type to ContentPost, you must specify ContentData and ContentFileName.

Usage

Use this object to track changes for an article. You can only delete a feed if you created it, or if you have the “Modify All Data” permission or “Modify All” permission on the KnowledgeArticle object.

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