AssignmentRule

Represents an assignment rule associated with a Case or Lead.

Supported Calls

query(), retrieve(), describeSObjects()

Special Access Rules

Fields

Field Field Type Field Properties Description
Active boolean Defaulted on create

Filter

Indicates whether this assignment rule is active (true) or not (false).
Name string Filter

Nillable

Name of this assignment rule.
SobjectType picklist Filter

Nillable

Restricted picklist

Type of assignment rule—Case or Lead.

Usage

Before creating or updating a new Case or Lead, a client application can query() (by name) the AssignmentRule to obtain the ID of the assignment rule to use, and then assigned that ID to the assignmentRuleId field of the AssignmentRuleHeader. For more information, see AssignmentRuleHeader.

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