CallCenter

This object represents a call center, which is a logical representation of a single computer-telephony integration (CTI) system instance in an organization.

Supported Calls

create(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Special Access Rules

Customer Portal users can't access this object.

Fields

Field Details
CreatedById
Type
reference
Properties
Defaulted on create, Filter
Description
System field that contains the ID of the user who created this call center.
CreatedDate
Type
dateTime
Properties
Defaulted on create, Filter
Description
System field that contains the date and time that this call center was created.
Id
Type
ID
Properties
Defaulted on create, Filter
Description
System field that uniquely identifies this call center. Label is Call Center ID. This ID is created automatically when the call center is created.
InternalName
Type
string
Properties
Create, Filter, Group, Sort
Description

The internal name of the call center.

Limit is 80 characters.

LastModifiedById
Type
reference
Properties
Defaulted on create, Filter,
Description
System field that contains the ID of the user who last modified this call center.
LastModifiedDate
Type
dateTime
Properties
Defaulted on create, Filter
Description
System field that contains the date and time this call center was last modified.
Name
Type
string
Properties
Create, Filter, Group, Sort
Description

The name of the call center.

Limit is 80 characters.

SystemModstamp
Type
dateTime
Properties
Defaulted on create, Filter
Description
System field that contains the date and time that this call center was last modified by a user or a workflow process.
Version
Type
double
Properties
Create, Filter, Nillable, Sort
Description
The version of the CTI Developer's Toolkit used to create the call center (for versions 2.0 and later).

This field is available in API version 18.0 and later.

Usage

Create a call center or query an existing call center.

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