CaseOwnerSharingRule

Represents the rules for sharing a case with users other than the owner.

Note
Contact salesforce.com customer support to enable access to this object for your organization.

Supported Calls

create(), update(), delete(), describeSObjects(), query(), retrieve(), getDeleted(), getUpdated()

Special Access Rules

Customer Portal users cannot access this object.

Fields

Field Field Type Field Properties Description
CaseAccessLevel picklist Create

Filter

Restricted picklist

Update

A value that represents the type of sharing being allowed. The possible values are:
GroupId reference Create

Filter

The ID representing the source group. Cases owned by users in the source group trigger the rule to give access.
UserorGroupId reference Create

Filter

The ID representing the target user or group. Target users or groups are given access.

Usage

Use this object to manage the sharing rules for a particular case. General sharing and territory management-related sharing use this object.

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