CaseShare

Represents a sharing entry on a Case.

Supported Calls

create(), update(), delete(), describeSObjects(), query(), retrieve()

Special Access Rules

Customer Portal users cannot access this object.

Fields

Field	Field Type	Field Properties	Description
CaseAccessLevel	picklist	Filter Restricted picklist	Level of access that the User or Group has to the Case. The possible values are: Read Edit All (This value is not valid for `create()` or `update()` calls.) This field must be set to an access level that is higher than the organization’s default access level for cases.
CaseId	reference	Filter	ID of the Case associated with this sharing entry. This field cannot be updated. For information on IDs, see ID Field Type.
IsDeleted	boolean	Defaulted on create Filter	Indicates whether the object has been moved to the Recycle Bin (`true`) or not (`false`). Label is Deleted.
RowCause	picklist	Filter Restricted picklist	Reason that this sharing entry exists. Read-only. Values may include: Manual - The User or Group has access because a user with “All” access manually shared the Case with them. Owner - The User is the owner of the Case or is in a Role above the Case owner in the role hierarchy. ImplicitChild - User or Group has access to the Case on the Account associated with this Case. Rule - The User or Group has access via a Case sharing rule.
UserOrGroupId	reference	Filter	ID of the User or Group that has been given access to the Case. This field cannot be updated.

Usage

This object allows you to determine which users and groups can view and edit Cases owned by other users. For more information, see Sharing.

If you attempt to create a new record that matches an existing record, the create() call updates any modified fields and returns the existing record.