CaseTag

Public: The tag can be viewed and manipulated by all users in an organization
Personal: The tag can be viewed or manipulated only by a user with a matching OwnerId

Supported Calls

create(), delete(), query(), retrieve(), describeSObjects()

Fields

Field	Field Type	Field Properties	Description
ItemId	reference	Create Filter	ID of the tagged item.
Name	string	Create Filter	Name of the tag. If this value does not already exist, a new TagDefinition is created and becomes the parent of this Tag object. Otherwise, a TagDefinition with the same name becomes the parent of this Tag object. Parent relationships are created automatically.
TagDefinitionId	reference	Filter	ID of the parent TagDefinition object that owns the tag.
Type	picklist	Create Filter Restricted picklist	Defines the visibility of a tag. Possible value are: Public: The tag can be viewed and manipulated by all users in an organization Personal: The tag can be viewed or manipulated only by a user with a matching OwnerId

Usage

CaseTag stores the relationship between its parent TagDefinition and the Case being tagged. Tag objects act as metadata, allowing users to describe and organize their data.

When a tag is deleted, its parent TagDefinition will also be deleted if the name is not being used; otherwise, the parent remains. Deleting a TagDefinition sends it to the recycle bin, along with any associated tag entries.

For more information on tags, see “About Tagging” in the Salesforce.com online help.