CaseTeamRole

Represents a case team role. Every case team member has a role on a case, such as “Customer Contact” or “Case Manager.”

Supported Calls

create(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update(), upsert()

Fields

Field Details
AccessLevel
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort, Update
Description
A value that represents the type of access granted to the target Group for cases. The possible values are:
  • None
  • Read
  • Edit
Name
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The name of the case team role.
PreferencesVisibleInCSP
Type
boolean
Properties
Create, Filter, Update
Description
Indicates whether or not the case team role is visible to Customer Portal users.
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