CaseTeamRole

Represents a case team role. Every case team member has a role on a case, such as “Customer Contact” or “Case Manager.”

Supported Calls

create(), update(), query(), retrieve(), describeSObjects(), getDeleted(), getUpdated()

Fields

Field Field Type Field Properties Description
AccessLevel picklist Create

Filter

Restricted picklist

Update

A value that represents the type of access granted to the target Group for cases. The possible values are:
Name string Create

Filter

Update

The name of the case team role.
PreferencesVisibleinCSP boolean Create

Update

Indicates whether or not the case team role is visible to Customer Portal users.
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