CaseTeamTemplateRecord

The CaseTeamTemplateRecord object is a linking object between the Case and CaseTeamTemplate objects. To assign a predefined case team to a case (customer inquiry), create a CaseTeamTemplateRecord object and point the ParentId to the case and the TeamTemplateId to the predefined case team.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), getDeleted(), getUpdated()

Fields

Field	Field Type	Field Properties	Description
ParentId	reference	Create Filter	The ID of the case with which the case team template record is associated.
TeamTemplateId	reference	Create Filter	The ID of the predefined case team with which the case team template record is associated.