EmailMessage

Supported Calls

create(), delete(), query(), retrieve(), getDeleted(), getUpdated(), describeSObjects()

Special Access Rules

Customer Portal users have read access to this object.

Fields

Field	Field Type	Field Properties	Description
ActivityId	reference	Create Filter Nillable	ID of the activity that is associated with the email. Usually represents an open task that is created for the case owner when a new unread email message is received. For information on IDs, see ID Field Type.
BccAddress	string	Create Filter Nillable	The addresses that were sent a blind carbon copy of the email.
CcAddress	string	Create Filter Nillable	The addresses that were sent a carbon copy of the email.
FromAddress	email	Create Filter Nillable	The address that originated the email.
FromName	string	Create Filter Nillable	The sender’s name.
HasAttachment	boolean	Defaulted on create Filter	Indicates whether the email was sent with an attachment (`true`) or not (`false`).
Headers	textarea	Create Nillable	The Internet message headers of the incoming email. Used for debugging and tracing purposes. Does not apply to outgoing emails.
HtmlBody	textarea	Create Nillable	The body of the email in HTML format.
Incoming	boolean	Create Defaulted on create Filter	Indicates whether the email was received (`true`) or sent (`false`).
IsDeleted	boolean	Defaulted on create Filter	Indicates whether the object has been moved to the Recycle Bin (`true`) or not (`false`). Label is Deleted.
MessageDate	dateTime	Create Filter Nillable	The date the email was created.
ParentId	ID	Create Filter	ID of the Case to which the email is associated.
Status	picklist	Create Filter Restricted picklist	Read only. The status of the email. For example, “New,” “Unread,” “Replied,” “Sent.”
Subject	string	Create Filter Nillable	The subject line of the email.
TextBody	textarea	Create Nillable	The body of the email, in plain text format.
ToAddress	string	Create Filter Nillable	The address of the email’s recipient.

Usage

This object supports the Email-to-Case feature, which allows email sent to one of your company’s email addresses to automatically create a new case in Salesforce. See "What are Email Services?" in the Salesforce online help for more information.