KnowledgeArticle

Provides read-only access to an article and the ability to delete the master article. Unlike KnowledgeArticleVersion, the ID of a KnowledgeArticle record is identical irrespective of the article's version (status). For more information on articles and article types, see “Managing Articles and Translations” and “Managing Article Types” in the Salesforce online help.

Supported Calls

delete(), describeSObjects(), query(), retrieve()

Special Access Rules

A user must have the “View Articles” permission enabled. Salesforce Knowledge users, unlike Customer Portal and partner portal users, must also be granted the Knowledge User feature license.

Fields

Field Name	Details
ArchivedById	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the user who archived the article.
ArchivedDate	Type dateTime Properties Filter, Nillable, Sort Description The date when the article was archived.
ArticleNumber	Type string Properties Autonumber, Defaulted on create, Filter, Sort Description The unique number automatically assigned to the article when it's created. You can't change the format or value for this field.
CaseAssociationCount	Type int Properties Filter, Group, Sort Description The number of cases attached to the article.
FirstPublishedDate	Type dateTime Properties Filter, Nillable, Sort Description The date when the article was first published.
LastPublishedDate	Type dateTime Properties Filter, Nillable, Sort Description The date when the article was last published.
LastReferencedDate	Type date Properties Filter, Nillable, Sort, Update Description The timestamp for when the current user last viewed a record related to this record.
LastViewedDate	Type date Properties Filter, Nillable, Sort, Update Description The timestamp for when the current user last viewed this record. If this value is null, this record might only have been referenced (LastReferencedDate) and not viewed.
MasterLanguage	Type picklist Properties Filter, Restricted picklist Description The article's original language. Only accessible if your knowledge base supports multiple languages.

Usage

Use this object to query or retrieve articles. KnowledgeArticle can be used in a SOQL clause, but doesn’t provide access to the fields from the article. Provides read-only access to an article and the ability to delete the master article.