OpenActivity

This read-only object represents open tasks and events associated with an object. Fields on this object that are related to calls are only available with Salesforce CRM Call Center.

Note

When using Shared Activities, OpenActivity functions in the same manner as in non-Shared Activities; it will include tasks and events where Contact is one of the related contacts in the task or event.

Supported Calls

describeSObjects()

Fields

Field	Details
AccountId	Type reference Properties Filter, Group, Nillable, Sort Description ID of the related account.
ActivityDate	Type date Properties Filter, Group, Nillable, Sort Description The due date of the task, or for an activity, then the due date if IsAllDayEvent is set to `true`. This field has a timestamp that is always set to midnight in the Universal Time Coordinated (UTC) time zone. The timestamp is not relevant; don’t attempt to alter it in order to accommodate time zone differences. Label is Date.
ActivityType	Type picklist Properties Filter, Group, Nillable, Sort Description One of the following values: Call, Meeting, or Other. Label is Type.
CallDisposition	Type string Properties Filter, Group, Nillable, Sort Description Represents the result of a given call, for example, “we'll call back,” or “call unsuccessful.” Limit is 255 characters.
CallDurationInSeconds	Type int Properties Filter, Group, Nillable, Sort Description Duration of the call in seconds.
CallObject	Type string Properties Filter, Group,Nillable, Sort Description Name of a call center. Limit is 255 characters.
CallType	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description The type of call being answered: Inbound, Internal, or Outbound.
ConnectionReceivedId	Type reference Properties Filter, Group, Nillable, Sort Description ID of the PartnerNetworkConnection that shared this record with your organization. This field is only available if you have enabled Salesforce to Salesforce. This field is available in API version 28.0 and later.
ConnectionSentId	Type reference Properties Filter, Group, Nillable, Sort Description ID of the PartnerNetworkConnection that you shared this record with. This field is only available if you have enabled Salesforce to Salesforce. Beginning with API version 15.0, the ConnectionSentId field is no longer supported. The ConnectionSentId field is still visible, but the value is null. You can use the new PartnerNetworkRecordConnection object to forward records to connections. This field is available in API version 28.0 and later.
Description	Type textarea Properties Nillable Description Description of the task or event. Limit is 32 KB.
DurationInMinutes	Type int Properties Filter, Group, Nillable, Sort Description Length of the event or task.
EndDateTime	Type dateTime Properties Filter, Nillable, Sort Description Available in version 27.0 and later. This field is optional based on the following: If IsAllDayEvent is true, you can supply a value for either DurationInMinutes or EndDateTime. Supplying values in both fields is allowed if they evaluate to the same span of time. If both fields are null, the duration defaults to one day. If IsAllDayEvent is false, a value must be supplied for either DurationInMinutes or EndDateTime. Supplying values in both fields is allowed if they evaluate to the same span of time.
IsAllDayEvent	Type boolean Properties Defaulted on create, Filter, Group, Sort Description If `true`, the activity is an event and the ActivityDate is used to define the date of the event. If `false`, the activity may be a task or an event. Label is All Day Event.
IsClosed	Type boolean Properties Defaulted on create, Filter, Group, Sort Description For tasks only, indicates whether the task was completed (`true`) or not (`false`). This field is set indirectly by setting Status--each picklist value has a corresponding `IsClosed` value. Label is Closed.
IsDeleted	Type boolean Properties Defaulted on create, Filter Description Indicates whether the object has been moved to the Recycle Bin (`true`) or not (`false`). Label is Deleted.
IsReminderSet	Type boolean Properties Defaulted on create, Filter, Group, Sort Description Indicates whether the event is a reminder (`true`) or not (`false`).
IsTask	Type boolean Properties Defaulted on create, Filter, Group, Sort Description If `true`, the activity is a task, if `false`, it is an event. Label is Task.
IsVisibleInSelfService	Type boolean Properties Defaulted on create, Filter Description If `true`, the activity can be viewed in the self-service portal. Label is Visible in Self-Service.
Location	Type string Properties Filter, Group, Nillable, Sort Description If an event, the location of the event. If not, the value is null.
OwnerId	Type reference Properties Filter, Group, Nillable, Sort Description ID of the user who owns the task or event.
Priority	Type picklist Properties Filter, Group, Nillable, Sort Description If a task, the importance of the task, such as high, normal, or low.
ReminderDateTime	Type dateTime Properties Filter, Nillable, Sort Description Represents the time the reminder is scheduled to fire, if IsReminderSet is set to `true`. If it’s set to `false`, then the user may have deselected the reminder checkbox in the user interface, or the reminder has already fired at the time indicated by the value.
Status	Type picklist Properties Filter, Group, Nillable, Sort Description For tasks, the current status of the task, for example, In Progress or Complete. Each predefined Status field sets a value for IsClosed. To obtain picklist values, query TaskStatus.
Subject	Type combobox Properties Filter, Nillable, Sort Description Subject line of the task or event.
WhatId	Type reference Properties Filter, Group, Nillable, Sort Description ID of the related object (Campaign, Case, Opportunity, or custom object). Label is Opportunity/Account ID.
WhoId	Type reference Properties Filter, Group, Nillable, Sort Description ID of the related Contact or Lead. If WhoId refers to a lead, then the WhatId field must be empty. Label is Contact/Lead ID.

Usage

This object helps you replicate the related list functionality of the user interface. To use this object, use the following procedure:

Optionally, issue a describe call against the object whose activities you wish to query, to get a suggestion of the correct SOQL to use.

Issue a SOQL relationship query with a main clause that references the object, and an inner clause that references the activity history, for example:

SELECT (SELECT ActivityDate, Description FROM ActivityHistories) 
FROM Account 
WHERE Name Like 'XYZ%'

SELECT (SELECT ActivityDate, Description FROM OpenActivities) 
FROM Account 
WHERE Name Like 'XYZ%'

The user interface enforces sharing rules, filtering out related list items that a user does not have permission to see.

In order to prevent performance issues while still providing the related list functionality, there are some restrictions on users who do not have “View All Data” permission. Such users must comply with the following restrictions:

In the main clause of the relationship query, you can reference only one record. For example, you cannot filter on all records where the account name starts with A, but must reference a single account record.
You cannot use WHERE clauses.
You must specify a limit to the number of rows returned, less than 500.
You must sort on ActivityDate and LastModifiedDate, descending order: ORDER BY ActivityDate DESC, LastModifiedDate DESC