SelfServiceUser

Represents a Self-Service user. For details on how to implement Self-Service users, download the Self-Service Implementation Guide at http://na1.salesforce.com/help/doc/en/salesforce_selfservice_implementation_guide.pdf. Also, see “Setting Up Self-Service” in the Salesforce.com online help.

Supported Calls

getUpdated(), login(), getServerTimestamp()

Special Access Rules

Customer Portal users cannot access this object.

Fields

Field	Field Type	Field Properties	Description
ContactId	reference	Create Filter	Required. All Self-Service users must be associated with a Contact. The contact’s email should match the Self-Service user email. The contact must have a value in the AccountID field or an error occurs. For information on IDs, see ID Field Type.
Email	email	Create Filter Update	Required. Make this the same as the email address for the Contact associated with this SelfServiceUser. Password resets and other system communication will be sent to this email address.
FirstName	string	Create Filter Nillable Update	First name of the Self-Service user.
IsActive	boolean	Create Defaulted on create Filter Update	Indicates whether the Self-Service user is allowed to log in to the Self-Service portal (`true`) or not (`false`). Note that there is no way to delete a Self-Service user. They can only be marked as inactive.
IsDeleted	boolean	Defaulted on create Filter	Indicates whether the record has been moved to the Recycle Bin (`true`) or not (`false`). Label is Deleted.
LanguageLocaleKey	picklist	Create Filter Restricted picklist Update	Required. This is a restricted picklist field. It is the primary language for the user. All on-screen text in the Self-Service portal is displayed in this language.
LastLoginDate	dateTime	Filter Nillable	The date and time when the Self-Service user last logged in.
LastName	string	Create Filter Update	Required. Last name of the Self-Service user.
LocaleSidKey	picklist	Create Filter Restricted picklist Update	Required. This is a restricted picklist field. The value of this field affects the formatting and parsing of values, especially numeric values, in the Self-Service portal. Values are two-letter codes that indicate language and sometimes language and country. The codes are based on ISO standards.
Name	string	Filter	Concatenation of FirstName and LastName. Limited to 121 characters.
SuperUser	boolean	Defaulted on create Filter	Indicates whether this Self-Service user is a super user with additional access on his or her company's Self-Service portal (`true`) or not (`false`).
TimeZoneSidKey	picklist	Create Filter Restricted picklist Update	Required. This is a restricted picklist field. The time zone of a affects the offset used when displaying or entering times in the Self-Service portal.
Username	string Update	Create Filter Update	Required. This contains the name that a enters to log into the Self-Service portal. Value must be unique in your organization. If you try to create or update a with a duplicate value, the operation is rejected and an error is returned.

Usage

For security reasons, you cannot query Self-Service user passwords via the API or the Salesforce.com user interface. However, the API allows you to set and reset Self-Service user passwords using the setPassword() and resetPassword() calls.

SelfServiceUser objects created from the API do not cause a notification email to be sent. If you want to notify the user, you must send them an email after creating the user.