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Pave the Path to Lightning Experience: Create Change Management Superstars
Transitioning to Lightning Experience requires creating a plan to get your users involved early to turn them into change management superstars. Involving your users can prevent them from getting frustrated when things don't work quite like they did before. You'll learn how to evaluate the amount of change impacting your users and how to work with them to turn complaints into compliments. Using the ADKAR change management model, we'll walk through how to socialize change and deliver adoption. You'll walk away with the framework you need to make your transition to Lightning Experience successful.