Formulas Rule! Master Complex Assignment Rules with Formulas

Formulas Rule! Master Complex Assignment Rules with Formulas

Complex assignment rules are difficult to read and manage, and are prone to errors. Advanced admins use formulas to better manage and optimize assignment rules. Learn best practices for assignment formulas including using the ISNEW() function, rule entry formulas, and when it's better to reference formulas from related objects.
Show More

Watch the latest videos from Salesforce

Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Our industry is facing an inflection point, and we believe the tech industry has an urgent responsibility to help shape the future.
Join us for a new weekly series of virtual events to help our customers and community manage through crisis.
Southwest Airlines is a Trailblazer in empowering employees to provide better service.
We are stronger together. Learn more about Salesforce's commitment to creating a more equal world for all.
See how Salesforce is helping companies of every size get on the path to their best business.

Discover more videos & live broadcasts on Salesforce LIVE.