Advancing enterprise AI
Salesforce AI Research is the engine behind AI innovation at Salesforce. We advance novel capabilities, trust frameworks, and agentic systems that shape how enterprises work.
We work around five macro trends that are shaping the future of work
Simulation Environments
Realistic, simulated worlds for measuring, evaluating, and training autonomous agents across thousands of scenarios before real-world deployment.
Ambient Intelligence
Context-aware systems that perceive, reason, and act across physical and digital environments — shifting AI from a reactive tool to a persistent, anticipatory presence.
Operational Intelligence
Optimizing analytical insight and autonomous action; we’re embedding AI-driven decision-making directly into real-world workflows and infrastructure.
Multi-Agent Ecosystems
Agents that coordinate, negotiate, and collaborate — exploring how agent interoperability and orchestration drives business impact.
Self-Evolving Agents
From static deployment to continuous self-improvement. Agents iteratively refine their own objectives, strategies, and tool use through experience.
Featured Thought Leadership
Silvio Savarese
When AI Becomes Invisible: The Rise of Ambient Intelligence
Ambient intelligence is not a single product or a single technology. It’s a design principle—a set of properties that distinguish it from the AI interactions most of us use today.
Silvio Savarese
Taming the ‘Agentic Wild West’: How AI Protocols Will Expand Enterprise Boundaries
Organizations that help shape the emerging standards and protocols of agent-to-agent communications will gain tremendous competitive advantage, establishing enduring leadership in the AI economy.
Work at the frontier of enterprise AI
We're always looking for forward-thinking researchers, engineers, and interns. Come build what's next.