Cheng Kian Khor, Author at Salesforce

Cheng Kian Khor

Cheng Kian Khor is Director of Communications Industry Strategy for Salesforce in the Asia-Pacific region. Cheng Kian has 24 years of experience in the telco industry, in a range of consulting, chief architect, and global solution leader roles at leading companies. These include HP, Cisco, Oracle, and BT. Cheng Kian has worked with communications service providers in APAC to transform their OSS/BSS, grow new revenue streams, and move up the value chain with digital services and the Internet of Things.

Engage Subscribers with Digital First, Automated Experiences

Communications

Engage & Grow Your Subscribes With Automated Digital Experiences

Cheng Kian Khor

February 2, 2023

Learn how communication service providers like KCOM use Salesforce to wow subscribers and drive efficient growth.

Communications

The 5G Opportunity in ASEAN: How To Unlock Value For Your Business

Cheng Kian Khor

August 19, 2022

Discover what’s driving adoption of 5G and how ASEAN businesses and service providers can maximise the opportunity.

Commerce Cloud

How Digital Unlocks New Growth Opportunities for Telcos

Cheng Kian Khor

March 10, 2021

From customer-centric mobile apps to digital storefronts, telcos are redefining their approach to ecommerce in 2021 and beyond.

Communications

5G: An Opportunity to Reimagine Customer Experience

Cheng Kian Khor

July 21, 2020

Learn more about how 5G represents an opportunity to reimagine customer experiences, as well as transform the IT stack to eliminate innovation bottlenecks.