Feature

Apr 14, 2021 By Salesforce

What is Salesforce Customer 360?

Learn how Salesforce Customer 360 gives all your teams a single, shared view of your customer, enabling them to meet customer needs better.... Read More

CRM, Customer Success, Cloud Services, Salesforce CMS, Infographics

Feb 24, 2021 By Salesforce

CRM 101: A Guide for Sales Leaders

We explore the basics of CRM and look at how cloud-based CRM technology has become a crucial tool for sales teams.... Read More

CRM, Sales, Sales Strategies

Feb 09, 2021 By Taylor Price

New Research: Is CRM the Secret To Connecting Your Business Silos?

Salesforce and Forrester Consulting evaluated the use of CRM across industries to understand how businesses are evolving to become more customer-centric. ... Read More

CRM, Research, Thought Leadership, Customer Engagement, CEO

Dec 30, 2020 By Amanda Lane

Winter ’21 Is Live: See What’s Included in This Release

Find updates to Marketing Cloud's Customer 360 Audiences, Security Center, and more. Also, we're expanding our industry product portfolio.... Read More

CRM, Pardot, Seasonal Release, IT

Jul 29, 2020 By Jody Farrar

What Does Salesforce Do?

Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce... Read More

CRM, Customer Experience, Digital Transformation, Salesforce Ohana, Research